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What do I do if my form has the wrong From/To Facilities?

J
Written by John Baisley
Updated over 2 months ago

My form has the wrong From/To Facilities, what should I do?

The From and To Locations on a form will be locked in and be unable to be changed. Right click on a form to either Recall or Revise if it has already been Submitted, Received, Approved, or Rejected.

This will bring the form back into a Pending status.

You can now change the volume to 0 and enter a comment explaining why you are sending a form with a volume of 0.

Submit the form to the To Facility Operator.

Now you will be able to create a new form with the correct From/To facility combination and the correct forecast or splits volumes.

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